Caucasus ERP
Industry solution

Odoo for trade: online and offline sales with real-time stock

Odoo for retail and wholesale keeps shops, wholesale orders and online sales on one product catalogue with live stock. Purchasing suggestions and RS.ge waybills are created from the same data, so less is typed twice.

Retail, wholesale and eCommerce on one product catalogue, with automatic purchasing and RS.ge waybills.

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Built for your operating model

eCommerce

Online store connected to stock and accounting

B2B / wholesale

Customer price lists, credit limits, dealer portal

Retail chains

POS in every shop with one live stock number

What Odoo covers

CRM and sales pipeline for every channel
One product catalogue with variants and price lists
Automatic reordering from suppliers
POS that keeps selling offline
RS.ge waybills and e-invoices generated from orders
Customer portal for orders, invoices and payments

Trading companies win on speed and accuracy: the right product, at the right price, in stock when the customer asks. Odoo connects your CRM, sales, purchasing, warehouses, shops, online store and accounting in one database, so every channel sees the same customers, prices and stock, and every sale flows straight into RS.ge documents and the books.

CRM

A sales pipeline that never forgets a customer

Every enquiry from the website, phone, email, Facebook, Instagram or WhatsApp becomes an opportunity in Odoo CRM and is assigned to the right manager automatically. Managers see the full history with each customer and the system reminds them about the next step.

  • Leads captured automatically from all channels
  • Kanban pipeline with expected revenue and probability
  • Scheduled activities: calls, meetings, follow-ups
  • Lost-reason analysis and revenue forecast
A sales pipeline that never forgets a customer
Sales

Quotations and orders in a few clicks

Managers build a quotation from the product catalogue with the customer's price list, discounts and payment terms, send it by email or WhatsApp, and the customer can sign and pay online. A confirmed order immediately reserves stock and becomes a delivery and an invoice.

  • Price lists by customer, quantity, period and currency
  • Online signature and payment of quotations
  • Stock availability visible while quoting
  • Orders shared between managers and supervisors
Quotations and orders in a few clicks
Purchasing & inventory

Replenish automatically, never run out

Odoo tracks stock per warehouse, shop and zone in real time. Minimum and maximum rules create purchase requests to suppliers or transfers from the central warehouse, so best-sellers stay on the shelf and slow movers stop piling up.

  • Real-time stock by warehouse, shop and location
  • Reordering rules and supplier price lists
  • Transfers between central warehouse and shops
  • Returns, write-offs and inventory counts
Replenish automatically, never run out
Georgian compliance

RS.ge waybills and e-invoices straight from the order

With our Georgian localization, deliveries generate RS.ge waybills and invoices are sent as electronic tax invoices without retyping. Statuses come back into Odoo, so accountants see which documents are confirmed and which still need action.

  • Waybills created from delivery orders
  • Electronic tax invoices synced with RS.ge
  • VAT 18% and GEL by default, multi-currency ready
  • Status tracking inside each document
RS.ge waybills and e-invoices straight from the order
Retail

A point of sale that keeps selling

Odoo POS runs in the browser or on a tablet, works with barcode scanners, receipt printers and payment terminals, and keeps selling when the internet drops. Every shop uses the same catalogue and the sales land in stock and accounting automatically.

  • Offline mode with automatic sync
  • Loyalty programs, gift cards and promotions
  • Shift opening/closing and cash control
  • Click-and-collect: pay for web orders in the shop
A point of sale that keeps selling
eCommerce

An online store that is part of the business

Launch a Georgian, Russian and English online store on the same database. Products, prices and stock are always current, orders arrive in the sales team's queue, and customers can pay online with Georgian bank payment gateways.

  • Catalogue with filters, variants and comparisons
  • Online payments and delivery options
  • B2B portal with customer-specific prices
  • SEO tools and multilingual content
An online store that is part of the business
Communication

All conversations in one inbox

Connect WhatsApp, email, live chat and social media to Odoo so every conversation is attached to the customer card. Add IP telephony to call from the browser and create leads from incoming calls.

  • Omnichannel inbox linked to customers
  • Live chat on your website
  • IP telephony integration
  • Email and SMS marketing campaigns
All conversations in one inbox
Customer portal

Self-service for customers and dealers

Customers and dealers log into a personal portal to see their orders, deliveries, invoices and payments, reorder in a few clicks and download documents from a phone or a computer.

  • Order and delivery status online
  • Invoices and payment history
  • Reorder from past orders
  • Mobile-friendly access
Self-service for customers and dealers

Integrations

Georgian services

RS.ge (waybillse-invoices)TBC BankBank of GeorgiaGeorgian payment gateways

Sales channels

Website & eCommerceFacebook & InstagramWhatsAppmarketplaces via API

Hardware

Barcode scannersreceipt printersscalespayment terminals

Who works in the system

Owner / CEOSales managerShop managerCashierWarehouse keeperPurchasing specialistAccountantMarketing

Results you can expect

01

One live stock number

Website, shops and sales team sell only what is really available.

02

Faster order processing

From quotation to waybill and invoice without retyping data.

03

Transparent sales team

Pipeline, activities and results of every manager in real time.

Odoo apps for this industry

CRM icon

CRM

Customer management

Sales icon

Sales

Quotes & orders

Inventory icon

Inventory

Warehouse

Purchase icon

Purchase

Suppliers & RFQs

POS icon

POS

Point of sale

eCommerce icon

eCommerce

Online store

Accounting icon

Accounting

Finance & tax

Marketing icon

Marketing

Campaigns & email

Frequently asked questions

Get a free Odoo consultation for Trade

Tell us what you want to improve. A local Odoo specialist will reply within one business day.

  • Free specialist consultation
  • Odoo demo on your processes
  • Reply within one business day

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